Frequently Asked Questions
Everything you need to know before booking your trip.
Choose a package, pick an available date, and complete the booking form. You'll pay securely online and receive an instant confirmation.
We accept mobile money (M-Pesa, Tigo Pesa, Airtel Money) and major debit/credit cards via our payment partner.
Yes — contact our support team as soon as possible. Cancellation terms vary by package and how close to the travel date you are.
Absolutely. Reach out via the Contact page and our team will help design a custom trip.